We've completely overhauled the plugin admin experience:
- See all your feeds in one place and edit new feeds individually.
- A brand new feed customizer with live feed preview.
- Create new feeds more quickly and easily.
- Redesigned settings pages to make it easier to find things.
- Easy color scheme settings to change all your colors in one place.
- An Elementor widget, import/export settings, and much more!
Check out the video below for a quick overview, or see the full announcement post on our blog: smashballoon.com/new-introducing-custom-facebook-feed-pro-4-0/
Does it work with private group?
I have a licence - why can I not update?
No
Hey David, if you are still having any issues please don't hesitate to reach out to us via our website to get assistance: smashballoon.com/custom-facebook-feed/support/ We will be happy to ensure you can update the plugin correctly. Best regards.
Hey Semih, Yes - our plugin will work to display posts within the last 90 days for a private group. If you have any issues setting this up, please reach out to us for support here: smashballoon.com/custom-facebook-feed/support/ Many thanks.
I am using Compliamz and it has broken the Instagram plugin. It doesn't work straight up. It doesn't work when the Cookies have been accepted. It doesn't work with your recommended ImageMagick plugin
Hey James, Thank you for reaching out here and I apologize for not responding to your comment here earlier. There should not be any issues with the Complianz plugin currently. Could you please reach out by submitting a support request on our website, here: smashballoon.com/instagram-feed/support/ Please include the System Info from the plugin's support tab and we will be happy to assist you with this. Best regards.
To celebrate our birthday, we're offering 60% off all our plugins for this week only 🎉 We're also giving away a $250 Amazon Gift Card in our birthday giveaway! Grab this deal and enter our giveaway for free here: smashballoon.com/sale/
Find out more about our birthday celebration and what we're working on next here: smashballoon.com/smash-balloon-turns-8/
Awesome giveaway!!
Great giveaway!
Congratulation!
Congratulations!!!
Congratulations to our giveaway winner Dawn Dillon! We will be reaching out to you via email with details on how to claim your prize! Thank you to everyone who participated to help us celebrate our birthday - that was fun! We'll do another one when we turn 9 next year :)
If you're a talented WordPress developer who wants to work on plugins making an impact on millions of websites, used by some of the biggest global brands, then we'd love to talk to you!
Or, if you have a passion for helping people and enjoy solving problems, then we'd love to talk to you about joining our support team!
Both positions are fully remote. Please apply here: smashballoon.com/join-our-team/
smashballoon.com
WordPress Developer Remote Position As a WordPress Developer, you’ll be working on plugins making an impact on millions of websites, used by some of the biggest global brands. Building new …check inbox
Hi Guys - does the facebook plugin still work? ive had a ticket logged about a month with a problem, I know FB keep changing things and making it harder to use so have given it some time. Is there anyone there I can talk to to see if this can be fixed or is the FB plugin having long term issues?
Hey Derek, Sorry to hear you are having issues! We don't seem to have a ticket from you in the last two months, so there may have been an error when you submitted a ticket. In this time there should be no new issues that have popped up when it comes to our Facebook Integration, so please send us a new support request using the form on our website, here: smashballoon.com/custom-facebook-feed/support/ There please describe your issue in detail and also provide the System Info from the plugin's support tab. Many thanks.
Hey Derek, I was able to find the support ticket you submitted in April but we responded on April 19th. Would you be able to check your spam/junk folder to make sure it didn't end up there? We'll also try sending the response again in case there was an issue the first time. Sorry for any inconvenience!
Hi again, is it possible to get a not-owning Instagram location-feed yet? - or it disables these APIs permanently?
Check out our announcement post for more information: smashballoon.com/support-for-instagram-tv-igtv-wordpress/
Hello, since I installed your plugin on one of my sites, the Instagram login on my phone and desktop does not work for me and it says I might be getting hacked and that I need to have a CODE sent to my email. When I press "send code", I don't get anything. I can't login to my Instagram anymore. Please Help. thanks!
Hi Luca, sorry to hear about your situation. Our plugin only requests read-only access to your Instagram profile and so can't be used to make changes or log into your account. We don't have any control over the Instagram login process and so the best course of action would be to contact Instagram support directly to have them assist you with any login issues you're experiencing.
how's this update coming along? 😁
Hey Justin! It’s coming along awesome! We’re excited to launch it as it’s going to be a huge improvement for all our users :)
My facebook page feed does not seem to show the photos/videos - what might I be doing wrong? www.allisonethier.com/facebook/
Hey Allison, Apologies for missing this until now as it has passed under our radar. Most likely, you have the free version of our plugin and the free version does not show media, neither photos nor video. This is available in the Pro version of the plugin. If you are still having any issues with the free Facebook Feed or you already are using the pro version and media is still not showing, we are happy to assist you if you send us a support request via our website here: smashballoon.com/custom-facebook-feed/support/ Many thanks.
Also, a portion of our sales from yesterday and today are being donated to No Kid Hungry in support of the awesome work they're doing, so you can save money and help a great cause at the same time!
We're thankful for all of our 1,500,000+ users who choose to use our plugins to power their social media feeds. To show our appreciation, we're offering up to 70% off all our plugins: smashballoon.com/black-friday-2020/
For existing license renewal applied too?
Hi Zoltan, we’re offering 60% off license renewals!
As the most user-friendly and highest-rated suite of social media feed plugins for Instagram, Facebook, Twitter and YouTube, Smash Balloon can help take your social media campaigns to the highest level.
Hurry! This limited-time deal won’t be around for long, so make sure you get it today!
Is there a lifetime licence available?
Philastro Stahlmann I would be happy to help you out regarding lifetime license options and what may still be available depending on your product choice. Please contact me through this link here: smashballoon.com/contact/ and I can answer any questions you might have and ask for "David".
We've completely overhauled the plugin admin experience:
- See all your feeds in one place and edit new feeds individually.
- A brand new feed customizer with live feed preview.
- Create new feeds more quickly and easily.
- Redesigned settings pages to make it easier to find things.
- Easy color scheme settings to change all your colors in one place.
- An Elementor widget, import/export settings, and much more!
Check out the video below for a quick overview, or see the full announcement post on our blog: smashballoon.com/new-introducing-custom-facebook-feed-pro-4-0/
Does it work with private group?
I have a licence - why can I not update?
No
Hey David, if you are still having any issues please don't hesitate to reach out to us via our website to get assistance: smashballoon.com/custom-facebook-feed/support/ We will be happy to ensure you can update the plugin correctly. Best regards.
Hey Semih, Yes - our plugin will work to display posts within the last 90 days for a private group. If you have any issues setting this up, please reach out to us for support here: smashballoon.com/custom-facebook-feed/support/ Many thanks.
I am using Compliamz and it has broken the Instagram plugin. It doesn't work straight up. It doesn't work when the Cookies have been accepted. It doesn't work with your recommended ImageMagick plugin
Hey James, Thank you for reaching out here and I apologize for not responding to your comment here earlier. There should not be any issues with the Complianz plugin currently. Could you please reach out by submitting a support request on our website, here: smashballoon.com/instagram-feed/support/ Please include the System Info from the plugin's support tab and we will be happy to assist you with this. Best regards.
To celebrate our birthday, we're offering 60% off all our plugins for this week only 🎉 We're also giving away a $250 Amazon Gift Card in our birthday giveaway! Grab this deal and enter our giveaway for free here: smashballoon.com/sale/
Find out more about our birthday celebration and what we're working on next here: smashballoon.com/smash-balloon-turns-8/
Awesome giveaway!!
Great giveaway!
Congratulation!
Congratulations!!!
Congratulations to our giveaway winner Dawn Dillon! We will be reaching out to you via email with details on how to claim your prize! Thank you to everyone who participated to help us celebrate our birthday - that was fun! We'll do another one when we turn 9 next year :)
If you're a talented WordPress developer who wants to work on plugins making an impact on millions of websites, used by some of the biggest global brands, then we'd love to talk to you!
Or, if you have a passion for helping people and enjoy solving problems, then we'd love to talk to you about joining our support team!
Both positions are fully remote. Please apply here: smashballoon.com/join-our-team/
smashballoon.com
WordPress Developer Remote Position As a WordPress Developer, you’ll be working on plugins making an impact on millions of websites, used by some of the biggest global brands. Building new …check inbox
Hi Guys - does the facebook plugin still work? ive had a ticket logged about a month with a problem, I know FB keep changing things and making it harder to use so have given it some time. Is there anyone there I can talk to to see if this can be fixed or is the FB plugin having long term issues?
Hey Derek, Sorry to hear you are having issues! We don't seem to have a ticket from you in the last two months, so there may have been an error when you submitted a ticket. In this time there should be no new issues that have popped up when it comes to our Facebook Integration, so please send us a new support request using the form on our website, here: smashballoon.com/custom-facebook-feed/support/ There please describe your issue in detail and also provide the System Info from the plugin's support tab. Many thanks.
Hey Derek, I was able to find the support ticket you submitted in April but we responded on April 19th. Would you be able to check your spam/junk folder to make sure it didn't end up there? We'll also try sending the response again in case there was an issue the first time. Sorry for any inconvenience!
Hi again, is it possible to get a not-owning Instagram location-feed yet? - or it disables these APIs permanently?
Check out our announcement post for more information: smashballoon.com/support-for-instagram-tv-igtv-wordpress/